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Article: Regarding to products purchased from July 2023 to January 2024

Regarding to products purchased from July 2023 to January 2024

Our deepest apologies for the long wait and lack of timely updates.

Our pending products backlog has increased but thankfully we will start shipping promptly. We will be sharing more information with you every step of the way to prevent misunderstandings.

As promised, we will be accepting refund requests before products arrive to our shipping site, and you will effectively receive a tracking number the instant your orders are on their way to you.

Thank you for your understanding.

In case of any inquiries, including changes of shipping address, please reach us at: idol-support@bravegroup.co.jp

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